mansion77 Terms of Use

When you create an account on mansion77, you agree to our terms, which set out how we operate our platform, how deposits and withdrawals work, and what happens if a dispute arises.

These terms apply to all users of mansion77, whether you are in Jakarta, Surabaya, Bandung, Medan, or Semarang. We have written them in plain language so you understand your rights and responsibilities. If anything is unclear, our support team is available to explain.

Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law.

Account and Eligibility on mansion77

To open an account on mansion77, you must be of legal age in your jurisdiction and not prohibited by local law from using online gaming or sportsbook platforms. We require you to provide accurate personal information during registration, including your name, email, phone number, and identity document.

You are responsible for keeping your login credentials confidential. If someone else accesses your account without permission, notify our support team immediately. We are not liable for unauthorized access if you have shared your password or left your device unattended.

We reserve the right to suspend or close your account if we discover that you have provided false information, attempted to manipulate our platform, or violated these terms. If we close your account, any remaining balance will be returned to your registered payment method.

Verification requirement: Before your first withdrawal, we require identity verification. This protects both you and mansion77 from fraud. Provide a clear photo of your ID document and proof of your payment method.

Deposits and Withdrawals on mansion77

We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet. Deposits are processed instantly and credited to your account balance. You can use your balance across all sections of mansion77—live casino, sports betting, slots, and esports.

Withdrawals are subject to verification and account review. Once your account is verified, withdrawals are processed to your chosen payment method. We do not charge withdrawal fees, but your bank or payment provider may apply their own charges.

We reserve the right to delay or refuse a withdrawal if we suspect fraud, money laundering, or violation of these terms. If we refuse a withdrawal, we will explain the reason and work with you to resolve the issue.

  • 1
    Deposit fundsStep 1

    Choose your payment method and enter the amount. Your balance updates instantly.

  • 2
    Play and earn loyalty pointsStep 2

    Use your balance on any game or sport. Points accumulate toward your loyalty tier.

  • 3
    Request a withdrawalStep 3

    Submit a withdrawal request to your chosen payment method. Verification may be required.

  • 4
    Funds returned to your accountStep 4

    Once approved, your withdrawal is sent to mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, or your bank.

Bonuses and Promotions on mansion77

We offer a welcome bonus to new members on their first deposit. The bonus is credited automatically and can be used on any game or sport on mansion77. The bonus is subject to terms—typically a playthrough requirement—which you can find in your account.

We also run weekly cashback promotions. Every week, we calculate your net losses and credit a percentage back as cashback. The cashback rate depends on your loyalty tier. Cashback is credited automatically and can be withdrawn or used for new bets immediately—there is no playthrough requirement.

During major events like Liga 1, Piala AFF, and Piala Indonesia, we run special promotions and tournaments. These are announced in your account and via email. All promotions are subject to terms, which we display clearly before you claim them.

Welcome bonus
A one-time bonus credited to your account on your first deposit, subject to playthrough terms.
Weekly cashback
A percentage of your net losses credited every week, with no playthrough requirement.
Loyalty tier
Your status on mansion77 based on cumulative deposits and play; higher tiers unlock better cashback rates.
Playthrough
A requirement to bet a certain amount before you can withdraw a bonus.

Our Responsibilities and Limits

We maintain industry-standard security practices to protect your account and payment information. Your data is encrypted and stored securely. We do not share your personal information with third parties without your consent, except where required by law.

We are not liable for technical failures, internet outages, or other events beyond our control that prevent you from accessing mansion77 or placing bets. We are also not liable for losses resulting from your own actions, such as sharing your password or placing bets you later regret.

If you believe there is an error in your account balance or a bet has been settled incorrectly, contact our support team immediately. We will investigate and correct any genuine errors within a reasonable timeframe.

Dispute Resolution

If you have a complaint about mansion77, contact our support team via live chat, email, or in-app messaging. We aim to resolve all complaints within a reasonable timeframe. If we cannot resolve your complaint, we will explain the reason and provide information about further steps you can take.

Any dispute arising from these terms or your use of mansion77 is subject to the laws of the jurisdiction where mansion77 operates. You agree to resolve disputes through negotiation with our team first, and if necessary, through arbitration or legal proceedings in that jurisdiction.

Jurisdiction and Availability

We operate mansion77 only in jurisdictions where online gaming and sports betting are permitted by local law. We do not offer our services in jurisdictions where online wagering is prohibited. If you access mansion77 from a restricted jurisdiction, you do so at your own risk, and we are not liable for any consequences.

Users are responsible for verifying that access and use of mansion77 comply with their own jurisdiction's law. If you are unsure whether mansion77 is available in your location, contact our support team before creating an account.

We reserve the right to restrict or block access from any jurisdiction at any time. If we block your access, any remaining balance will be returned to your registered payment method.

Important: These terms may be updated at any time. We will notify you of material changes via email or in-app notification. Your continued use of mansion77 after an update means you accept the new terms.

Summary

When you use mansion77, you agree to these terms. You must be of legal age, provide accurate information, and comply with local law. We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet, and process withdrawals to your chosen payment method.

We offer bonuses and cashback subject to terms, which we display clearly. We maintain security and investigate complaints, but we are not liable for technical failures or your own actions. Any dispute is resolved through negotiation or arbitration in the jurisdiction where mansion77 operates.

If you have questions about these terms, contact our support team. We are here to help and want your experience on mansion77 to be clear and straightforward.